Presenting financials and corresponding payment options to patients
Interpreting patient insurance benefit breakdowns in order to provide an estimate of coverage and resulting out-of-pocket patient expense
Communicating with insurance companies to request predetermination of benefits as needed
Booking and managing doctor’s schedules
Acquiring medical clearance when requested for the doctor’s patients
Calling in prescriptions
Sharing duties at the front desk including; checking patients in and out, answering phones, and scheduling.
QUALIFICATIONS
Minimum 2 years front desk experience in a dental office
Knowledge of dental and or health insurance
Proven computer proficiency including but not limited to (Microsoft Office, Outlook, dental scheduling software)
Must have transportation to work at our offices in Pittsford, Webster, Greece, Brockport & Geneseo.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
Able to multitask and handle multiple business and workplace changes that may arise. Able to communicate clearly and effectively orally and in writing.
Able to work well on a team and independently.
Communicate effectively and develop a strong working relationship with the Doctors and promote teamwork through cooperative and professional behaviors.
Demonstrated ability to maintain a safe and healthy environment for patients and co-workers.
Ability to respond professionally in stressful situations.
