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Treatment Coordinator


  • Presenting treatment plans to patients
  • Presenting financials and corresponding payment options to patients
  • Interpreting patient insurance benefit breakdowns in order to provide an estimate of coverage and resulting out-of-pocket patient expense
  • Communicating with insurance companies to request predetermination of benefits as needed
  • Booking and managing doctor’s schedules
  • Acquiring medical clearance when requested for the doctor’s patients
  • Calling in prescriptions
  • Sharing duties at the front desk including; checking patients in and out, answering phones, and scheduling.


  • Minimum 2 years front desk experience in a dental office
  • Knowledge of dental and or health insurance
  • Proven computer proficiency including but not limited to (Microsoft Office, Outlook, dental scheduling software)
  • Must have transportation to work at our offices in Pittsford, Webster, Greece, Brockport & Geneseo.


  • Able to multitask and handle multiple business and workplace changes that may arise. Able to communicate clearly and effectively orally and in writing.
  • Able to work well on a team and independently.
  • Communicate effectively and develop a strong working relationship with the Doctors and promote teamwork through cooperative and professional behaviors.
  • Demonstrated ability to maintain a safe and healthy environment for patients and co-workers.
  • Ability to respond professionally in stressful situations.

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